We spoke to Helen McCoy, Head of Clinical Governance at The Hospice Charity Partnership, to understand why Vantage was the system of choice for their organisation. The Hospice Charity Partnership chose to initially implement Incidents, Complaints, Compliments and Risk, with the scope to implement more modules down the line, utilising the benefits of our One Licence.
The Hospice Charity Partnership operates across two hospices (Birmingham St Mary’s & John Taylor Hospice). Before implementing Vantage, The Hospice Charity Partnership already had an electronic system for incident and risk management, however, they had two different systems across both hospices.
“We already had an electronic incident and risk management system; however, our organisation consists of two hospices and we had two different systems in place. We needed to implement one system across both hospice sites.“
Helen chose to implement Vantage because its “Cost effective, flexible and easy to use” and allowed them to “design modules to meet the needs of our organisation“ whilst being able to easily implement the system across both hospice sites.