Junior Support Officer
Are you ready to kickstart your career in a growing tech company?
At Vantage Technologies, we’re on the lookout for a motivated and ambitious individual to join us as a Junior Support Officer.
This entry-level role offers the perfect opportunity for someone eager to learn, develop, and grow alongside a company that is transforming the way healthcare organisations manage risk, compliance, and operations.
As a Junior Support Officer, you’ll play a crucial role in ensuring our customers get the most from our software. You’ll provide first-line support, managing customer queries and resolving issues through our helpdesk system. Along the way, you’ll build a deep understanding of our product by collaborating with experienced team members and shadowing senior staff during system implementations and upgrades.
This isn’t just another support role—it’s a stepping stone to a dynamic career at Vantage. With our commitment to nurturing talent, you’ll have the chance to progress into more senior positions. We’re invested in your growth and success, offering structured learning, mentorship, and real-world experience to help you reach your potential.
If you’re organised, customer-focused, and excited about the idea of making a real impact in the healthcare tech sector, we’d love to hear from you. Join Vantage Technologies and be part of a team where your career development is just as important as the work we do for our customers.
Customer Success Specialist
We are looking for a Customer Success Specialist to support our Customer Success Manager in building and maintaining strong relationships with our customers. This is an exciting opportunity for a motivated and customer-focused individual to play a key role in ensuring a seamless and positive experience for our clients.
The Customer Success Specialist will be responsible for ensuring ongoing customer satisfaction starting from the initial onboarding. This role is ideal for someone who is eager to learn, proactive, and passionate about customer satisfaction.
Working directly with clients, the Customer Success Specialist will address their needs, solve problems, and ensure a seamless experience throughout their journey with us. Collaboration with internal teams is essential to ensure customer questions and concerns are resolved in a timely manner.
