Clinical and Non-Clinical

Incident & Event Management Software

Efficiently record, investigate, and resolve clinical and non-clinical incidents in one central location. Beyond incident reporting, Vantage provides deep insights for continuous learning and improvement.

PSIRF

Ensure compliance with the patient safety incident response framework

LFPSE Compliance

Remain compliant and automatically report required patient safety events to the NHS

Customisable Workflows

Customised to suit your organisation’s specific requirements

Central Location for Reporting & Insight

Report, review, resolve, and analyse in one central location

Automated Incident Alerts

Notify staff about new incidents or changes to ongoing incidents

Key Benefits of Vantage’s Incident Management Software

  • Improve patient safety and deliver higher quality care

  • Boost regulatory ratings (CQC, HIS, HIW, RQIA)

  • Gain actionable insights into your incident data and adopt a culture of continuous learning and improvement

  • Save time and resources on incident reporting, enabling greater focus on your mission

  • Increase incident and near-miss reporting rates

Of course! Vantage’s incident management module is designed to significantly enhance your organisation’s preparedness for regulatory inspections.

The module enables you to centralise the reporting, review, and investigation of all incidents, ensuring that every incident is documented in a single, easily accessible location. This centralisation provides a comprehensive log of incident reports, investigation details, corrective actions taken, and lessons learned, all aimed at preventing recurrence.

Additionally, our advanced reporting tools allow you to identify trends in your incident data, fostering continuous learning and improvement.

Like all our modules, our incident management module is customised to meet your specific requirements during implementation.

We recognise that every organisation is unique, with its own workflows and processes. That’s why our modules are designed to adapt to your needs, eliminating the frustration of having to work around an out-of-the-box solution.

 

Our incident management module features robust action planning and assignment capabilities, including automated alerts to notify staff when their attention is needed.

With the ability to set periodic reminders for upcoming and overdue actions, you can ensure that critical steps to prevent incident recurrence are never overlooked.

Absolutely! You can seamlessly establish links between any associated records across all Vantage modules, including our Feedback and Customer Relations Modules.

These connections offer a comprehensive view of related events or processes, enabling your organisation to maintain complete oversight and provide staff and regulators with the assurance they need.

Our incident management module significantly enhances data accuracy through the use of mandatory fields and pre-defined dropdown lists, ranging from the type of incident to locations.

This ensures that the person reporting the incident provides all the necessary information in a consistent and structured manner. The intuitive reporting process makes it easy for users to input accurate data, while also maintaining consistency across all incident reports. This helps to minimise errors and ensures that your organisation collects reliable, high-quality data every time.

Key Features of Vantage’s Incident Management Software

  • Easily track the status of all logged incidents

  • Identify and log any persons involved in an incident

  • Provide essential feedback to reporters

  • Assess the risk and impact of an incident on the organisation

  • Log confidential incidents and manage access

  • Identify the level of harm caused by an incident

“Since the introduction of the incident reporting module, we have seen a 30% increase in reporting as staff are confident that the incident forms will reach the relevant managers. Staff are also now more aware of the types of incidents/near misses to report.“

“We have used Vantage as our incident reporting system for many years. The ability to design modules that work for our organisation has been really important and helps us to capture and understand data to drive safety and improvement.“

“The Vantage system is configurable to our needs, and we’ve been able to build our reporting procedures to suit the expectations of the CQC, which is a crucial aspect for us day to day… Our staff are well-versed on the platform now and it’s great to have everything under one roof.”

Book your FREE Incident & Event Management consultation today!

Whether you’re moving from paper or spreadsheet-based processes or replacing your current incident management system, Vantage can support you at every stage of your incident management journey!